« Return to website

PRIVACY POLICY

Craig's Motorcycles Ltd respects your privacy and we value your trust in us. We developed this Privacy Policy to offer transparency on what we do with the information we hold. We take the security of your data seriously and strictly adhere to the United Kingdom Data Protection Act 1998 and the General Data Protection Regulation 2016/679.

We may change this Privacy Policy from time to time but the most recent version is reflected by the date located at the bottom of the Policy. We have tried our best to keep it as simple yet as informative as possible but if you do have any questions relating to this notice or you want to update, delete or change any personal information we hold please do not hesitate to contact us. At the bottom of every general marketing email you will find an unsubscribe link.
Our Privacy Policy applies whether you visit our dealership or our website and aims to provide you with information about:

 

Collection Personal information
We may collect, store and use the following kinds of personal information:
Online Enquiry: If you use one of the contact forms on our website, such as our value my part exchange form, book a test ride form, finance enquiry form or general contact form then we will take your details in order to respond to your enquiry. If you give us permission we will use these details to contact you about future events, offers and promotions including new and used bike offers.
Demo Ride / Courtesy Bike: If you book a test ride or take a courtesy bike from our service department we require a copy of your driving licence, we will store a copy of this in case of any speeding, parking or other motoring offence that may occur.
Finance: If you require finance for your vehicle purchase, we will require additional information including marital and housing status, number of dependents, previous address, occupation, employer, business address and bank details, in addition we will also require proof of address (i.e. utility bill) and any other relevant information. With your permission this information will be passed to our selected finance partners.
Service: If your bike has visited our workshop then we will take details of yourself and your bike. We may contact you about potential future work, or send you information via phone, email, post or text regarding promotions, offers and events including new or used bike offers.
Parts: If you have bought parts/clothing from ourselves online or in store you name and address will be required in case we need to contact yourself about your order. We may from time to time send you offers about new clothing and parts or offers and promotions you can unsubscribe any time at the bottom of the email.
Motorcycle Purchase: If you purchase a bike from ourselves, at the point of sale under a Contractual Obligation we will collect your full name, address, and contact number, date of birth, driving licence details, payment details, and details of the vehicle you are buying and, if applicable, details of the vehicle you will be using as a part exchange. Your details may be used for marketing purposes however you can unsubscribe at any time by contacting dataprotection@craigsmotorcycles.com. If you purchase a new vehicle we will be contractually obliged to send your details to the manufacturer for warranty, registration and recall purposes.
Over the phone: Should you call us or should we contact you in response to an enquiry, your phone call may be recorded and will be retained for a maximum of 3 months. The recording will be used for quality and training purposes only.
In Store: We operate CCTV in store to monitor our premises, therefore your image and vehicle registration may be captured and stored for up to 30 days.

Using Personal information
Personal data we receive will be used for the purposes it was provided, including:

 

Disclosing Personal Information
We may disclose your personal information to any of our staff, agents or suppliers where it would be reasonable to do so. We may be legally obliged to disclose your personal information:

 

Cookies
When someone visits our website, Google Analytics will collect standard internet log information and details of visitor behavior patterns. This is used to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

You're Rights

How to contact us

Please contact us if you have any questions regarding our Data Protection or privacy policy either by
Email: dataprotection@craigsmotorcycles.com or by writing to us at: Data Protection Officer Wesley Place Dewsbury Ring Road Dewsbury WF13 1HX

Notice updated: 22ND May 2018

« Return to website

Updated May 22nd 2018